ICBB’s 100% SATISFACTION GUARANTEE
We understand that, sometimes plans change. If you can no longer make it to a class or session, please email us in advance at support@iocbb.com. Refunds will be made within 7 working days as per the policy mentioned below.
Cancellations prior to the course
In case you’re unable to attend the course and want a refund prior to the course commencement date, we will refund the full amount to you.
Withdrawals during the course
If you don’t see the tremendous value you expected in our course, and you wish to withdraw within the first session, we will proceed with a 100% refund – no questions asked.
However, once you have logged in for second session, you will not be eligible for any refund.
Transfers to another batch
- You are free to change your batch at any point of time before the commencement of the course, at no extra charge.
- If for any reason you are unable to continue or complete the course, we would be happy to accommodate you in a different batch of the same course, at no additional cost.
NOTE:
- All cancellation, rescheduling and substitution requests must be notified to us by email at support@IOCBB.com.
- You are not eligible for refunds, if you have accessed and downloaded the course material.
- All refunds will be credited back to your account within 10-15 business days of the refund request.
- Refunds or credits for rescheduling the training cannot be issued for non-attendance.
- IOCBB may modify its refund policy at any time without notice, provided however that the refund policy in effect at the time of any transaction shall apply to such purchase despite any subsequent change in such policy.
- If you do not notify in writing about your cancellation or reschedule, or do not attend the training, you would not be offered a refund, nor the option to reschedule.
Cancellations or rescheduling by IOCBB
- IOCBB reserves the right to cancel or reschedule a course at any time, including but not limited to, insufficient registrations, trainer unavailability, or if the trainer could not attend due to unforeseen circumstances.
- IOCBB is not liable for any direct, indirect, consequential, or special damages that may be incurred due to a cancellation of a scheduled class.
- You will not be charged for the rescheduling and will be offered full credit to a future course or full refund as per your preference.